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Human risk management

KnowBe4

The world's largest security awareness training and simulated phishing library.

Kootechnikel rolls out KnowBe4's KMSAT platform to your entire team β€” baseline phishing test, role-based training, ongoing simulated phishing campaigns, and a risk-score dashboard that tells you which users need more help.

Cyber-insurance underwriting now requires documented security awareness training on most renewals. 80%+ of breaches start with a user click β€” this is the control that measurably reduces that number.

What it is

KnowBe4 is the market-leading security awareness training (SAT) and simulated phishing platform. The core product β€” KnowBe4 Security Awareness Training, often called KMSAT β€” is a cloud-delivered LMS with the world's largest library of security awareness content: thousands of interactive training modules, videos, games, posters, and newsletters, available in 35+ languages and refreshed constantly. Alongside KMSAT, KnowBe4 sells PhishER Plus (user-reported-phishing triage and automated remediation that integrates with Microsoft 365 and Google Workspace), SecurityCoach (real-time user coaching on risky behavior), and a growing set of human-risk-management tools.

The training product is delivered in four subscription tiers β€” Silver, Gold, Platinum, and Diamond β€” that unlock progressively more of the library and more advanced features: Silver gives Training Content Level I and core simulated phishing; Gold adds Level II, vishing tests, and monthly email exposure checks; Platinum adds reporting APIs, role-based permissions, and premium support; Diamond unlocks Training Content Level III and KnowBe4's AI-driven content tools.

The platform is ASAP (Automated Security Awareness Program) driven: after a baseline test, KnowBe4 builds a rolling 12-month curriculum automatically β€” we configure it, brand it, and manage it on your behalf.

Key capabilities

  • Baseline phishing assessment

    Measure your organization's starting Phish-prone Percentage (industry average is roughly 30%) so you know the real risk before training begins.

  • Simulated phishing campaigns

    Thousands of templates, including Smart Groups that auto-enroll users based on behavior, department, or last-click history.

  • Training library in 35+ languages

    Modules from KnowBe4, The Inside Man series, Popcorn Training, Exploqii, Twist & Shout, and more.

  • Automated Security Awareness Program (ASAP)

    Baseline β†’ train β†’ phish β†’ measure loop runs on a 12-month rolling schedule with minimal admin overhead.

  • PhishER Plus

    Turns "this looks phishy" user reports into an automated triage and remediation queue with PhishRIP to pull identical messages from other inboxes.

  • Vishing and smishing simulation

    Simulated voice-phishing (Gold tier+) and SMS-phishing campaigns round out the social-engineering coverage.

  • SecurityCoach real-time coaching

    Integrates with Microsoft Defender, CrowdStrike, Okta, and others to coach users at the moment of risky behavior.

  • Virtual Risk Officer and reporting

    Per-user, per-group, and org-wide risk scores trended over time, with compliance-ready reporting for SOC 2, HIPAA, PCI, and cyber-insurance questionnaires.

Who it’s for

  • Any business with a cyber-insurance policy β€” SAT is now an underwriting requirement on most renewals.
  • Regulated industries (legal, healthcare, finance, professional services) that need documented recurring security training for compliance.
  • Organizations that have suffered a wire-fraud or BEC incident and need the board to see a visible, measurable human-risk program.
Integrations

Integrates with Microsoft 365, Google Workspace, Active Directory / Entra ID for user sync, and with EDR / identity tools like CrowdStrike, SentinelOne, Microsoft Defender, and Okta through SecurityCoach. PhishER Plus sits in the mail flow as a reporting button add-in for Outlook and Gmail.

Partner status & certifications

KnowBe4 Authorized Partner. KnowBe4 operates a formal partner program (resellers and MSPs) with training, deal registration, and co-branded content. Our team holds KnowBe4's Certified Internet Security Awareness Manager (CISAM) and KCM GRC Platform training credentials where applicable.

Pricing model

Licensed per user per year on a Silver / Gold / Platinum / Diamond tier, with volume discounts at 250, 500, 1,000, 3,000, and 5,000+ seat bands. Delivered monthly through our managed service so pricing lands as a per-user-per-month line item.

Why we chose them

The hard reality is that 80-plus percent of breaches start with a user click, and no firewall or EDR product stops a user from handing over an MFA code on a convincing voice call. KnowBe4 is the only SAT platform with a library big enough and fresh enough to keep users engaged for years rather than months, and the four-tier model means we can right-size the program to a 15-person law firm or a 500-person distributor without giving up reporting or compliance evidence.

Need KnowBe4 deployed, operated, or taken off your plate?

One accountable team. One monthly invoice. One escalation path when something breaks at 11pm.