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Solutions · By outcome

Start with the problem. We'll map the services.

Outcome-first

Reduce risk3

Ransomware RecoveryBackups + IR drills + recovery.→Phishing DefenceEmail gateway + training.→Zero Trust RolloutSSO, MFA, device posture.→

Move faster3

AI Adoption (Copilot)NewM365 Copilot + Studio + Agent 365.→Teams PhoneNewCloud calling on Microsoft 365.→Cloud MigrationM365, Azure, AWS landing zones.→

Save cost3

M365 License ReviewNewE3 vs E5 vs E7 — right-sized.→MSP SwitchPainless takeover from another MSP.→IT Risk CalculatorvCIO 10-question risk score.→

Talk to a specialist →ROI calculator →

AVG RESULT: -58% INCIDENTS IN YEAR ONE

Services · What we do

Protect, operate, and evolve your IT estate.

SOC · LIVE14 services · all in-house

Protect4

Managed SOC24/7 monitoring, threat hunting, IR.→Identity & Access (Zero Trust)SSO, MFA, PAM, device posture.→Phishing SimulationSims + targeted training.→Compliance ManagementSOC 2, ISO 27001, HIPAA.→

Operate4

Endpoint ProtectionEDR + patch + control.→Cloud MigrationM365, Azure, AWS landing zones.→Backup & RecoveryImmutable, 4h RTO guarantee.→Teams PhoneNewCloud PBX on Microsoft Teams.→

Evolve4

Microsoft CopilotNewDeployment + governance + agents.→Microsoft Agent 365NewGA May 1, 2026 · agent control plane.→Security AssessmentFreeVulnerability scan + report.→Custom AI AssistantsRAG, agents, prompt engineering.→

Take the 2-min fit quiz →Compare services →

14 SERVICES · ALL IN-HOUSE · CANADIAN SOC

Platform · What we run

Operator-grade depth across every layer.

7 vendor positions · 12 operator showcases

Microsoft5

Microsoft (CSP)CSP credential · how we run Microsoft.→Microsoft 365NewPlans · E5 vs E7 · security architecture.→Microsoft 365 CopilotNewCapabilities · industries · custom agents.→Microsoft Agent 365NewGA May 1, 2026 · agent control plane.→Microsoft Teams PhoneNewCalling Plans · Operator Connect · DR.→

Cloud + AI5

AWSPartner Network · landing zones, FinOps, security.→Google WorkspaceCloud Partner · Workspace + Vault + ChromeOS.→AI mini-siteNew5-page · multi-vendor strategy · governance.→AI governance6-point framework · vendor-agnostic.→Live AI playgroundLiveReal RAG demo · try it now.→

Operator-grade4

Capabilities stack8 layers · 30 actions · 12 vendors.→Trust evidenceCompliance ladder · SLAs · reviews.→AI case studies11 failures · 8 wins · 10 patterns.→Sample vCIO report9-section quarterly artifact.→

See the operator showcase →Read the AI mini-site →

4 PARTNER POSITIONS · 9 SHOWCASE PAGES

Industries · Who we serve

We speak your regulator's language.

8 verticals · 400+ clients

Regulated4

Legal & NotariesPIPEDA, privilege-first storage.→HealthcareHIPAA, PHIPA, PHI at rest.→FinancePCI DSS, SOC 2 prep.→AccountingCRA-grade audit trails.→

Commercial4

ConstructionJobsite Wi-Fi, mobile workers.→RetailMulti-site networks, POS.→ManufacturingOT/IT convergence, ICS.→Real EstateBrokerage tech + compliance.→

Purpose-led4

Non-profitsGrant-funded discounts.→EducationK-12 & private schools.→SaaS StartupsScale from seed to Series B.→DentalPHIPA / HIPAA · imaging systems.→

Don't see yours? Let's talk →Request an industry brief →

CANADA · USA · 8 VERTICALS

Start here · Free, no sales pitch

Three ways to meet us. All free. Zero commitment.

ANSWERS IN 24 HOURS

Free assessments3

IT Health CheckMost popular90-minute review. Real senior engineer. Scored roadmap.→Security Vulnerability ScanWe scan your external surface and hand you the report.→5-minute Instant AssessmentAnswer 10 questions. Get a score and next steps. No email wall.→

Talk to a human3

Book a callPick a time. 30 min. We drive the agenda.→Send us a noteQuick question? We answer within one business day.→Switching MSPs?We'll project-manage the transition end to end.→

See how we work3

What Makes Us DifferentOur process vs. the typical MSP.→Customer storiesReal outcomes from real Vancouver businesses.→Case studiesDeep dives on specific engagements.→

Talk to sales →Send a message →

SENIOR ENGINEERS · NAMED TEAM · 24-HOUR RESPONSE

Insights · Field notes from the SOC

Plain-language briefings from the people watching the alerts.

Weekly · No spam

Read4

Field GuideNewEngineer-written playbooks.→Blog & Field NotesWeekly threat briefings.→WhitepapersDeep dives on Secure AI, Zero Trust.→Case StudiesReal clients, real numbers.→

Watch & listen3

WebinarsMonthly · live Q&A with the team.→PodcastNew"Stronger.Smarter" · biweekly.→Quick Clips90-second how-tos on YouTube.→

Use3

Free Vulnerability Scan30-sec domain + email check.→Compliance ChecklistsSOC 2, HIPAA, PCI printable.→ROI CalculatorEstimate cost-of-incident savings.→

Subscribe to weekly →All resources →

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Company · About Kootechnikel

One team, one bench. Years of keeping Canadian SMBs online.

Est. 2014

About us3

Our storyWhy Kootechnikel exists.→LeadershipMeet the team running the show.→LocationsService areas we cover.→

Culture3

CareersHiringWe're hiring.→Our valuesSmarter Solutions, Stronger Security.→PartnersMicrosoft, SentinelOne, Fortinet.→

Press3

TestimonialsWhat clients say.→Contact usSales, support, media.→What makes us differentOur approach, explained.→

Contact sales →Book a tour →

CANADIAN OWNED · EST. 2014

Help & Support

Find answers to your questions and get the support you need, when you need it.

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Frequently Asked Questions

General Questions

Technical Support

Billing & Account

Knowledge Base

📚 Getting Started Guides

Step-by-step guides to help you get up and running quickly.

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🔧 Technical Documentation

Detailed technical documentation and API references.

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🚨 Emergency Support

For critical security incidents or system outages, contact our emergency response team immediately.

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