From the operatory to the back office. Your PM software, your imaging, your HIPAA posture — handled.
Managed IT and HIPAA-aligned cybersecurity built for dental practices — from single-chair offices to multi-location DSOs. Dentrix, Eaglesoft, Open Dental, and the full digital-imaging stack.
Private practices and DSOs across Vancouver, Toronto (College St. corridor), Miami, Orlando (dental-dense I-4 corridor), and LA — single or multi-location.
93% of tickets touched within 15 minutes. 100% of after-hours messages acknowledged the same business day. Every engagement staffed by a named senior engineer.
HIPAA doesn’t scale your obligations down just because you’re small. The breach notification letter reads identical whether you’re a 900-bed hospital or a four-operatory practice. The difference is you don’t have a CISO — so we are yours.
If Dentrix won’t launch at 8am, eight patients sit waiting. Most dental IT providers "support" the PM software by calling the vendor and watching you lose the morning. We coordinate vendor updates in advance, monitor the system proactively, and keep a 24-hour recovery playbook ready.
Digital X-ray and CBCT systems are often the oldest, least-patched, most PHI-rich machine in the practice. They’re also the thing threat actors target first — they know a clinic can’t function without them. We segment, monitor, and back them up as day-one defaults.
AI-powered phishing protection and email filtering
Next-generation antivirus and endpoint security
Comprehensive data protection and business continuity
Comprehensive regulatory compliance automation
Advanced authentication security and access control
Same as any covered entity — administrative, physical, technical safeguards + breach notification + BAAs with every vendor who touches PHI.
BAA signed day one; MFA on Dentrix/Eaglesoft/Open Dental; encrypted email for referrals + insurance submissions; annual risk analysis with your DSO or advisor; documented breach response with 60-day clock pre-mapped.
12 high-level requirements; most dental practices fall under SAQ B or SAQ C depending on your terminal setup.
We configure your terminal + network so you qualify for the simpler SAQ tier; quarterly scans where required; readable attestation for your merchant processor.
Varies by state/province — Florida dental board has explicit record-retention rules; Ontario RCDSO requires documented technology safeguards.
We maintain the board-specific control matrix for every metro we operate in so you’re never surprised by a board complaint inspector.
Two short diagnostics built by our senior engineers. Answer a handful of questions, get a scored report with next steps — yours to keep either way.
Ten questions across MFA, backups, patching, access, response. Get a weighted score and a prioritized fix list.
Users, downtime hours, annual spend, loaded cost. We compute projected savings and payback months in real time.
Straight answers so the health-check call can skip the basics.
Yes — all five. We don’t resell the PM software, but we manage the integration layer: SSO where supported, backup scheduling that doesn’t collide with the vendor’s own, patch windows coordinated with the vendor’s release cadence, and a named escalation path when the vendor’s support queue is slow.
Yes. We map controls once and report them in the format each regulator or board wants to see. Most dental practices are hitting both frameworks with the same underlying control set — the difference is just how the evidence is presented.
24/7 monitoring catches it before your front desk does. We maintain a documented failover playbook for your specific imaging system (DEXIS, Carestream, Planmeca, Sirona) with pre-staged recovery steps. The goal is operatory uptime during the workday — everything else is recoverable overnight.
Hub-and-spoke: one central account with per-location device inventories, shared admin, per-location HIPAA risk analysis, and a roll-up monthly scorecard for the DSO operations lead. Ideal for groups adding 2-20 locations a year.
No. Our pricing scales down for single-location private practices and our default engagement includes HIPAA risk analysis, documentation, BAAs, and 24/7 monitoring. You’re paying for the same controls a hospital has because HIPAA expects you to have them. The alternative is managing it on weekends.
Free 90-minute health check. Scored roadmap. A real senior engineer. No sales maze.
