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The conversation we keep having A CFO emails us: "Our sales VP wants a budget for ChatGPT Enterprise across the team. We're already paying for Microsoft 365 Copilot through our E5. Are we doubling up?" A CTO emails us: "We piloted ChatGPT Enterprise last year. The team loves it. Our CIO wants to standardize on Copilot for security reasons. What's t…
The two-layer model The agent governance question every CISO asks in May 2026 sounds like a simple "which platform do we pick?" It is actually a "which TWO platforms do we pick?" question, because credible governance for a multi-vendor agent estate requires both: Layer 1 — Vendor-native governance. Inside each vendor (Salesforce, ServiceNow, Workda…
Today, May 1, 2026 Microsoft today announced the general availability of Microsoft Agent 365 — a centralized control plane built specifically to secure and govern autonomous AI agents. The launch addresses the most common operational complaint from CIOs and CISOs through Q1 2026: agent sprawl — the rapid accumulation of AI agents from every SaaS ve…
The 3-5x ROI claim Production Microsoft Copilot Studio agents — the custom AI agents organizations build using Copilot Studio's low-code platform — consistently deliver 3-5x the ROI of base Microsoft 365 Copilot in measured deployments. EPC Group reports 30+ shipped custom agents across Fortune 500 healthcare, financial services, and government cli…
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